Right of withdrawal

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of revocation

You have the right, within 14 days without giving reasons, to cancel booking contract to be revoked. In order to claim your right of withdrawal, you must inform us, Idyllicoasis – Surf e Fitness Academy Unipessoal LDA, by means of a clear statement (e.g. a letter, fax or email) of your decision to withdraw from this booking contract. You may use the sample cancellation form below, but this is not mandatory. In order to comply with the cancellation period, it is sufficient to send the notification of the claim of the right of cancellation before the end of the cancellation period.
If you give us a notice of cancellation only after the 14 days, the following cancellation fee is due:

  • up to 30th day before departure 50% of the tour price per person
  • from the 30th day before the start of the trip 100 % of the price per person
  • If you do not arrive, 100 % of the travel amount per person

Consequences of revocation

If you revoke this contract, we must refund all payments we have received from you, less the above-mentioned cancellation fee, immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back.