Cancellation policy
Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
Right of withdrawal
You have the right to cancel the contract within 14 days without giving reasons.
booking contract to be revoked. To exercise the right of withdrawal, you must inform us, Idyllicoasis – Surf e Fitness Academy Unipessoal LDA, by means of a clear statement (e.g. a letter sent by mail, fax or e-mail) of the decision to withdraw from this booking contract. You can use the sample revocation form below, which is not mandatory. To comply with the cancellation period, it is sufficient that the notification of the exercise of the right of cancellation is sent before the expiry of the cancellation period.
If you give us a travel cancellation notice after the 14 days, we will
the following cancellation fee is due:
- if the trip does not start 100% of the amount of the trip per person.
Consequences of the revocation
If you cancel this contract, we must return to you all payments we have received from you, less the cancellation fee mentioned above, without undue delay and no later than fourteen days from the day on which we received the notification of cancellation of this contract. For this repayment, we use the same means of payment that was used in the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this repayment.
Sample cancellation form
If you want to cancel the contract, please fill out this form and send it back: Sample cancellation form
