We have the answers
Right now, more questions are being asked about travel, accommodations, procedures and safety. We have compiled all the answers to the most important questions for you in our FAQ’s.
Yes, you can find the current conditions under the cancellation policy.
You can change your booking free of charge up to 14 days before departure.
Camper check-in: 09:00-12:00 and 16:00-22:00
Camper check-out: 09:00-11:00
Surfhouse and tent check-in: 24/7
Surfhouse and tent check-out: 09:00-11:00
The shuttle service operates 24 hours a day. Faro Airport is the airport served by the shuttle service.
English and German are the primary languages spoken at the camp.
If you are interested in a camp, follow the booking process. In the calendar you can see when places are free.
No, unfortunately that is not possible.
It varies from camp to camp. There are camps that take place throughout the year as well as those that are offered at fixed times. In the booking process of a camp you will see the respective periods in the calendar.
Cooking facilities are only available in the surfhouses.
Yes, both are available for you.
No. All our camps are suitable for both beginners and advanced. The coaches on site respond to your individual previous knowledge.
If you have booked a course, the equipment is included. If you need to bring special clothing or similar, this is stated in the description of the camp. If you have any doubts, you can always contact us.
You should check with your health insurance provider. Often, special supplementary insurance must be taken out for protection abroad.
You will find the legal information on travel cancellation in the cancellation policy.
The camps can be attended from the age of 16.
A surf course lasts 2×90 minutes with a 15 minute break.
The respective beach for surfing is determined by the surf instructors and depends on the weather and wave conditions. The south and west coasts are visited.
Under the neoprene suit you can wear underwear or swimwear.
Yoga classes are held regularly once a day.
No, we do not offer payment by instalments.
We accept bank transfer, Paypal, credit card and direct debit.
We accept cash, Paypal and EC card.
Yes, you can book e.g. additional surf days, full board and the airport transfer at a later date or also at the camp on site.
Yes, there is a buffet twice a day with different dishes (vegan & vegetarian is possible). Please let us know your food preferences in advance so that we have enough time to prepare for them.
Dogs are not allowed in accommodation. Campers can bring their dogs with them. However, they are not allowed to run around freely or in the natural lake.